Terms of Use
Last updated: May 27, 2026
1. Service Description
SpinLoud is a professional radio service for businesses, operated by SpinLoud, Inc. ("SpinLoud", "we"). SpinLoud is a radioplayer — it is used to broadcast licensed radio channels operated by FM34 and other registered broadcasters inside venues.
2. Account and Membership
You need an account to use SpinLoud services. You are responsible for the confidentiality and security of your account credentials.
- A valid email address is required to create an account.
- A new password is emailed to you on every sign-in (passwordless system).
- You are responsible for all activity carried out via your account.
- You may not share your account with third parties.
3. Subscription and Payment
SpinLoud is billed per venue on a monthly or yearly basis.
- 7-day free trial — all venues share the same trial end date.
- If a payment method is on file at trial end, automatic billing starts.
- Cancellation takes effect at the end of the current period; trial cancellations are immediate.
- On failed payment, a 7-day grace period applies; if payment is not received within that time, playback stops.
- Resubscribing applies the current price; the 7-day trial is not re-issued.
- Each venue is a separate Stripe subscription; if one venue's payment fails, the others are not affected.
4. Pricing
The standard plan is $49/month (tax exclusive); the annual plan is $490/year with 2 months free. A Custom Channel add-on is available as a separate subscription. Prices may be revised every July 1st; existing customers see the new price on their next renewal cycle.
5. Music Licensing
SpinLoud is a radioplayer; the broadcast rights for the channels it plays are provided by FM34 and other registered radio broadcasters. FM34 radios are licensed:
- Turkey: RTÜK · MESAM · MSG · MÜ-YAP
- United States: ASCAP · BMI · SESAC · SoundExchange
- United Kingdom: PPL · PRS · PPCA
- European Union: GEMA · SACEM · SIAE · SGAE · BUMA
Venue registration: Businesses remain responsible for their own public performance registration with the relevant local rights organizations. SpinLoud does not provide that registration — we only carry licensed channels into your venue at professional quality.
6. Acceptable Use
You may use SpinLoud only for lawful purposes and in accordance with these terms.
- You may not copy, redistribute, or reverse-engineer the service.
- You may not re-broadcast or record the radio channels.
- The CherryPick song request module may not be used outside its intended purpose.
- You may not use SpinLoud trademarks, logos, or design elements without permission.
7. Service Changes
SpinLoud reserves the right to change its services, channel catalog, pricing, and these terms with prior notice. Material changes are communicated by email at least 30 days before they take effect.
8. Limitation of Liability
SpinLoud does not guarantee uninterrupted operation. We are not liable for outages caused by maintenance, infrastructure issues, or force majeure events. Our total liability for data loss, lost revenue, or indirect damages is limited to the last 12 months of subscription fees.
9. Governing Law
Disputes arising from these terms are governed by the laws of the State of Delaware, United States and the competent courts therein, except where mandatory local consumer-protection law applies (e.g. Turkish residents may invoke İstanbul courts).
10. Contact
For questions: info@spinloud.com
SpinLoud, Inc.77 Sands Street
Brooklyn, NY 11201, United States