Legal Information

Privacy Policy Terms of Service

Last updated: December 2024

Privacy Policy

1. Information We Collect

At SpinLoud, we may collect the following information to provide our services:

  • Name, email address and contact information
  • Venue/business information
  • Payment and billing information
  • Platform usage data and preferences
  • Device and browser information

2. How We Use Information

Collected information is used for the following purposes:

  • To provide and improve our services
  • To personalize music streaming
  • To provide technical support
  • To manage billing and payment transactions
  • To inform you about service updates

3. Information Security

We use industry-standard security measures to protect your data. All data transfers are encrypted and your data is stored on secure servers.

4. Third-Party Sharing

We do not share your personal information with third parties except for legal obligations. Trusted payment providers are used for payment transactions.

5. Cookies

Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, and delete your data under applicable privacy laws. Contact us to exercise these rights.

Terms of Service

1. Service Description

SpinLoud is a platform of licensed music broadcasting radios for commercial venues. Our service provides professional radio curation and AI-powered music streaming. AI collects data for curation purposes.

2. Usage Terms

  • Service can only be used by registered venues
  • Broadcast content can only be used at the specified venue address
  • Copying, distributing, or republishing content is prohibited
  • Each subscription is valid for a single location

3. Licensing

SpinLoud broadcasts are licensed appropriately for commercial venue use. We provide a legal music solution within the scope of copyright and broadcasting rights.

4. Payment and Subscription

  • Subscriptions are paid in advance for the selected period
  • A 14-day free trial period is offered
  • Cancellation requests become effective from the next billing period
  • Prices may change with prior notice

5. Service Level

24/7 uninterrupted streaming service is targeted. Planned maintenance is announced in advance. Technical support is provided via email and contact form.

6. Limitation of Liability

SpinLoud is not responsible for interruptions due to internet connection issues. Service is provided "as is".

7. Account Termination

Your account may be suspended or terminated in case of violation of usage terms. Contact our support team for subscription cancellation.

8. Changes

These terms may be updated with prior notice. Updates become effective from the date of publication.

9. Contact

For questions:

SpinLoud Inc.
650 California St. Floor 7
San Francisco, CA 94108